FAQs

Thank you for your interest in our brand! Here are some frequently asked questions to help you with your purchase:

Q: What payment methods do you accept?
A: We accept payment via credit/debit card, bank transfer, and cash on delivery (COD).

Q: What is your shipping policy?
A: We offer free shipping for orders above a certain value. For orders below that value, shipping costs will be calculated based on the weight and size of the product, as well as the shipping location. We ship all orders within 2-3 business days of receiving payment, and delivery times may vary depending on the shipping location.

Q: Do you offer international shipping?
A: Currently, we only offer shipping within Pakistan.

Q: What is your refund policy?
A: Our refund policy is only applicable when you send an unboxing video of a damaged product at the time of unboxing. If you wish to return a product, it must be in the same condition as you received it, and you must email us within 7 days of receiving the product to initiate the return process. Please refer to our refund policy page for more details.

Q: Do you offer warranty for your products?
A: Yes, we offer a limited warranty for our products. The duration of the warranty may vary depending on the product, and it covers manufacturing defects only. Please refer to the product page for specific warranty details.

Q: Can I cancel my order?
A: Yes, you can cancel your order before it has been shipped. Please email us at [insert email address here] with your order details to request a cancellation.

Q: How can I track my order?
A: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to track the status of your order on our website.

Q: Do you have a physical store where I can purchase your products?
A: Yes, we have a physical store. You can purchase our products from our physical store and online through our website.

If you have any further questions or concerns, please feel free to email us at   [rjtech6612@gmail.com]. We are always happy to assist you!